Our 3-Day Money-back Guarantee
If you sign up for a paid plan at madwriter.pro and realize it’s not what you need, we offer a 3-day money-back guarantee on your first payment. If you haven't used up a significant portion of your plan's total credits (less than 10%), simply send Request Refund from your account billing & invoice page within 3 days of your purchase, and we will happily refund your money.
Monthly & Annual Renewals
We will send you a receipt every time your subscription renews. If you forget to cancel your subscription before the renewal date, please contact us within 48 hours of the charge. As long as you haven't used your new monthly or annual credits, we will cancel the plan and issue a refund.
When We Can't Issue Refunds
• If it has been more than 3 days since your initial purchase. • If you have already generated a large amount of content using your paid credits. • For any one-time credit top-ups or custom packages once they have been partially used.
How to Request a Refund
Just Request Refund from your account billing & invoice page and a quick note about why you are leaving. We process refunds within 3 to 5 business days, though it might take a little longer to show up on your bank statement depending on your bank.